Monday, February 18, 2013

Enhancing Performance, Health and Wellness at Work

Smart organizations understand that their primary goal is to enhance the performance of their people. In a knowledge work economy, people are the engine that keep companies growing, adapting, improving and innovating.

Not surprisingly, thoughtful workplace design can be a powerful tool for supporting employee performance. And a collateral benefit is that what typically supports productivity also enhances employee health and wellness – it’s all interrelated.
Given the nature of today’s work processes, how can the workplace better support human performance? How can the workplace support all of the different activities involved with knowledge work – things like collaboration, creativity, innovation, deep thinking and mentorship?
One way to better understand the nature of human performance is through a definition used by organizational psychologists, who believe it is enabled through a blend of ability, motivation and opportunity.

Entertainment One
Toronto, Ontario, Canada


Performance is a function of the three factors acting together. Ability has to do with whether a person can do a task. Motivation is a measure of whether a person wants to do it. Opportunity is about accessibility; a person can’t do a task if she is not given a chance or if she is denied access to necessary resources or amenities.

This framework – looking at human performance as being influenced by multiple factors – reflects the difficult and variable nature of our work today. All of these factors must be supported by the work environment in order for people’s best work to occur. So, how can the workplace help?

Ten fundamental design elements can positively impact the workplace environment and support the work being done:

1. Thermal Comfort and Temperature
2. Access to Nature, Views and Daylight
3. Sensory Change and Variability
4. Color
5. Noise Control
6. Crowding
7. Human Factors and Ergonomics
8. Indoor Air Quality
9. Choice
10. Employee Engagement

Click to learn more and see real-life examples of these strategies at work.  Read the full article on Issuu or download the PDF (1.5 MB).

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